General
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What is a satisfactory bill payment history?
A satisfactory bill payment history is defined as a customer’s account that has not been delinquent in the previous twelve months.
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What surcharges am I exempt from?
The self-directed customer is exempt from all electric Energy Optimization program surcharges with the exception of a contribution to the low-income energy optimization program and the cost of DTE Energy’s review and evaluation of the customer’s self-direct program plans and reports.
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What if I don't have an electric demand meter?
Please contact the program hotline at 866.796.0512 x 70511 to obtain a factor or other method.
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Does the Self-direct Program include natural gas?
No. It is an electric only program.
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How will I know if my plan or biennial report is complete?
DTE Energy will notify you after review of your plan or report via the contact information provided in your applicaiton.
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What happens when the term of my self-directed pan ends?
You have the option to amend your plan to a longer term or submit a new plan during the open enrollment period. If neither occurs you will begin receiving the full energy optimization surcharge on January 1 and also be eligible to receive full program benefits.
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How long do I have to stay in the Self-directed program?
The customer is required to remain in the Self-direct Program for the length they choose for their multiyear plan (two or more years). You may amend your plan to no less than two years or terminate your plan
Rebates and Offers
