DTE Energy privacy policy
Last Modified: May 1, 2007
DTE Energy and its affiliate companies ("Company") understand your concerns about the use of your personal information online and are committed to protecting your privacy. We have implemented the following online privacy policy ("Privacy Policy") to give you a better understanding of how we handle your information.
The Company may offer one or more interactive pages for children under the age of 13. The Company does not collect or maintain any personal information from children when they interact with those respective pages.
This Privacy Policy applies to the DTE Energy Web site (dteenergy.com) as well as all other DTE Energy affiliates' sites, unless modified by a privacy policy on the respective DTE Energy affiliate site ("Affiliate Privacy Policy"). Please check any DTE Energy affiliate site for an Affiliate Privacy Policy. If there is a conflict between this Privacy Policy and the Affiliate Privacy Policy, the Affiliate Privacy Policy takes precedence.
Contents of Privacy Policy
What type of information does DTE Energy gather?
What is the Company's policy regarding cookies?
How does the Company protect my personal information?
What is DTE Energy's policy regarding e-mail?
Does the Company provide links to other sites?
What happens if changes are made to the Privacy Policy?
How do I correct an inaccuracy in the information I provide?
Contact Information
What type of information does DTE Energy gather?
For research purposes, we routinely collect the browser type and version and IP
(Internet provider) address of visitors to our Web sites (see our policy regarding
cookies).
If you choose to use online customer services, including online payment services and product or service enrollment, or if you use our online job application process, you will be asked to provide personally identifiable information. This may include your account number, name, mailing address, full or partial Social Security Number or tax identification number, phone number, e-mail address, financial information, etc. as appropriate and necessary for the online services you have selected. Your personal information will not knowingly be shared with any other organization for commercial purposes. The Company limits access to information or documents that contain your Social Security Number and ensures - to the extent practicable - the confidentiality of your Social Security Number.
What is the Company's policy regarding cookies?
DTE Energy may set cookies in order to provide automated services or surveys on its Web sites.
We do collect the browser type and version and IP (Internet provider) address of
visitors. We also gather aggregate information on what pages you access in our Web
sites. The information we collect is used only for internal review to improve the
content of our Web sites.
How does the Company protect my personal information?
We use industry-standard encryption technologies when transferring personally identifiable information.
When we transfer certain types of sensitive information such as financial, personal, account, or
service information, we redirect visitors to a secure server where all communication between your
computer and ours is scrambled into hard to decipher code and then translated back to meaningful
communication. There are also a number of things you can do to protect your personal information.
For tips on Web security, please see our FAQ file on
Security and Privacy.
What is DTE Energy's policy regarding e-mail?
If you are using online transactional services, such as bill payment or our online
job application feature, you may receive e-mails from us specific to your online transactions.
You may also opt-in to receive our eNewsletters. We do not
ask for personal or account information in an e-mail unless you have contacted us
first and we need to clarify your request. If you have any doubt an e-mail is really
from us, go to our Web site directly by typing dteenergy.com into your browser window
and navigating to the desired page. For more tips on Web security, please see our FAQ file on
Security and Privacy.
We encourage you to report suspicious e-mail by
forwarding the message to spoof@dteenergy.com.
To enrich the content of our Web sites we may provide links to other sites operated independently from DTE Energy and its affiliate companies. DTE Energy and its affiliate companies are not responsible for the practices and privacy policies of these other sites. These other sites may collect personal information from their visitors. We recommend you check their privacy policies.
What happens if changes are made to the Privacy Policy?
Our privacy policy is reviewed on a regular basis. When an update is made, the date at the top of this page changes to reflect the date new content was posted on this page. If there are any questions or concerns about this Privacy Policy, please e-mail the Webmaster.
How do I correct an inaccuracy in the information I provide?
Registered users of my.dteenergy.com may update their account information online by signing in and selecting the link to Update Account. Job applicants who have registered with us may logon to our online application program on the Careers Web site to view and update their personal information.
Contact Information
If you have questions about this Privacy Policy or comments about our Web sites' content, please contact:
The Webmaster
DTE Energy 2000 2nd Avenue, Room 706 GO
Detroit, MI 48226
or by e-mail
