Yes, go to our Start/Stop Service tab and select the appropriate link. If you are not already signed in, please sign in when prompted. If you are not a registered user, you will need to create an online account before using the start, stop, or transfer service features.

Your electricity service must be started before DTE Energy can start your natural gas service.

If your meter is inside your home, please arrange for an adult (18 years or older) to be present to give us clear access to your meter for gas to be disconnected. If the new residents have requested that service be turned on in their name prior to the date of your disconnection request, your gas meter will not be disconnected. In this case, DTE Energy will simply transfer names on the requested date. 

Please note: If you do not allow DTE Energy access to an inside gas meter, you will be responsible for the gas usage at the residence until the gas service is transferred out of your name.

If the previous occupants have already moved out and the gas service has been shut off, please arrange for an adult (18 years or older) to be present to give us clear access to your meter for gas to be turned on.

We must have positive identification to open an account in your name. DTE Energy requires this information to protect our customers from identification fraud. If you cannot provide a Social Security number, driver's license number or state identification number, please visit a DTE Energy Customer Office to sign an application for utility service and provide picture identification.