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For Detroit Edison and MichCon Customers

Emergencies

Power outage or downed power line

Natural gas emergency or leak

800.477.4747 or Report online

800.947.5000

Customer Service

8 a.m. - 6 p.m. Monday through Friday

We accept emergency calls around the clock

For Online Tools Assistance

8 a.m. - 5 p.m. Monday through Friday

Telecommunications Device for the Deaf (TDD)

800.477.4747

800.482.8720

800.888.6886

E-mail Customer Service

If you are unable to find an answer to a question regarding your Detroit Edison or MichCon account by using our Find Help feature at the left, please e-mail us. Our estimated response time is four to five business days.

Other

MISS DIG

Gas Meter Covers

Report Energy Theft

Home Protection Plus®

811

800.843.6283

800.441.6698

800.556.0011

Contact the Webmaster if you have comments or suggestions relating to the operation of this Web site. Contact Customer Service if you have a question about your Detroit Edison or MichCon service.

Contact information for DTE Energy Corporation

Find a Customer Office or Payment Agent

Payment locations

Detroit Edison and MichCon customer payments may be mailed to:

DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786