Even if the power is out at your home or business, you can still report a power outage -- or get an estimate of repair on a previously reported outage -- from your web-enabled mobile device.

Now it's even easier with our iPhone and Android Apps!

New iPhone and Android Apps make Outage Reporting simple

Available in the app store    Available on Google Play

 

  • Report an outage, check on the status of your outage, and view our outage map, all from your smartphone!  
  • Easy access for emergency reporting of gas leaks and downed power lines

 

iPhone Requirements

  • iPhone, iPod touch or iPad
  • iOS 4.0 or higher
  • Data connection (WiFi, 3G or EDGE)

Android Requirements

  • Android device
  • Android 2.1 or higher
  • Data connection

 

For technical support, please call 800.482.8720 or send us an email.  

We'd love to hear from you! Send your suggestions to us via email.  

 

Not an iPhone or Android User?

You can still report an outage or get an estimate from any web-enabled mobile device.

  1. Go to dteenergy.com using your mobile browser
  2. Select the action you want to perform
  3. Complete the subsequent prompts to report a power outage, get a restoration estimate or pay your bill.

Helpful links:

Emergency Guide for Businesses* 

Frequently asked questions

 

Mobile outage reporting

 

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