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If you cannot find an answer to your question within our Web site or the Frequently Asked Questions on this page, please contact us at pev@dteenergy.com or 313. 235.7700.  Calls will be received and returned during normal business hours (8 a.m. – 5 p.m. Monday through Friday).

Level 2 Charging Frequently Asked Questions

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+   What is a Level 2 Charging Station?

+   Is a Level 2 Charging Station required to get on DTE Energy’s plug-in electric vehicle (PEV) rate?

+   Are there specific charging stations that DTE Energy is offering?

+   While I am waiting for my Level 2 Charging Station to be installed, how do I charge my car?

PEV Incentives Frequently Asked Questions

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+   Which electric vehicles qualify for this program?

+   I would like to install a Level 2 Charging Station at my business, can I participate in the DTE Energy PEV incentive program?

+   Are there charging stations being made available to retail and local businesses?

+   I live in a condo or apartment building, do I qualify?

+   I placed an order for an electric vehicle; can I have my installation done before I pick up the vehicle?

+   Can one charging station be used for 2 or more vehicles?

+   How long does the installation process take?

+   How much is the installation cost?

PEV Rates Frequently Asked Questions

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+   Is the EV rate only available for a limited time?

+   I already have a separate meter for my house. Do I need another separate meter for the electric vehicle program?

+   If I select the Time of Day electric vehicle rate, can I switch to the flat rate after few a months?

+   If I select the Time of Day rate, do I have to plug my vehicle in at 11 p.m. at night to take advantage of the discounted rate?

General PEV Frequently Asked Questions

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+   Are there any other incentives available for purchasing an electric vehicle?

+   Where can I find information on electric vehicles that are available in the market?

+   Where can I find information on environmental benefits?