Please note: Starting, stopping, or transferring electric or natural gas service online is no longer an option. Please call 800.477.4747 during normal business hours for those transactions

Residential Customers

If you are a residential customer, please register on our new web site,

If you do not have active electrical or natural gas service with DTE Energy, please call 800.477.4747 to activate service prior to requesting online access.

Business Customers

Small business customers must call 855.DTE.4BIZ (855.383.4249) to request an online account, regardless of service status.

Large business customers should contact the assigned account manager for access to the online billing and payment system.

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Want to pay your bill, enroll in a payment program, report an outage and get updates on restoration efforts? The DTE Energy Mobile App makes it easy to do while on the go.