"I Can Help!" referrals should only be submitted if a customer has already contacted the company through normal channels and their issue has still not been addressed.
The company is committed to responding to "I Can Help!" referrals within one business day.
Reminder: Please do not use the "I Can Help!" eForm to report current power outages, downed power lines or other
emergencies. Report power outages, downed power lines or other emergencies by calling 800.477.4747, visiting
dteenergy.com or via smart phone at mobile.dteenergy.com. Report gas leaks by calling 800.947.5000