April 11, 2020
by DTE Energy
DETROIT, Apr. 11, 2020 – DTE Energy is preparing for severe weather that is forecast for Southeast Michigan on Monday, potentially causing a significant number of power outages. These are challenging times, and the health and safety of DTE customers and employees is the company’s top priority. Crews are on standby and are ready to respond should high winds cause outages. Due to the COVID-19 pandemic, DTE is taking extra measures to keep people safe, including wearing face masks where appropriate, training employees and contractors on proper hygiene, practicing social distancing and washing equipment between jobs. DTE asks if people see crews in their neighborhoods, to please stay at least six feet back.
As DTE crews are preparing resources and gearing up, take a moment to get prepared yourself:
If power goes out:
Customers can use the DTE Energy Mobile App or visit outage.dteenergy.com to report an outage or downed wire, view the outage map and check the status of the outage. Due to the COVID-19 outbreak, please refrain from calling the customer service line at 800.477.4747 unless it’s an emergency (such as a downed power line). Thanks to DTE’s smart grid technology, the system operators will be aware of all outages and will deploy crews accordingly. Follow DTE on Facebook and Twitter for the latest information.
About DTE Energy
DTE Energy (NYSE: DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric company serving 2.2 million customers in Southeast Michigan and a natural gas company serving 1.3 million customers in Michigan. The DTE portfolio includes energy businesses focused on power and industrial projects; renewable natural gas; natural gas pipelines, gathering and storage; and energy marketing and trading. As an environmental leader, DTE utility operations will reduce carbon dioxide and methane emissions by more than 80 percent by 2040 to produce cleaner energy while keeping it safe, reliable and affordable. DTE Electric aspires to achieve net zero carbon by 2050. DTE is committed to serving with its energy through volunteerism, education and employment initiatives, philanthropy and economic progress. Information about DTE is available at dteenergy.com, empoweringmichigan.com, twitter.com/dte_energy and facebook.com.
For further information, members of the media may call:
Randi Berris, DTE Energy, 313.235.5555
To request an interview or information, please call our newsroom at (313) 235-5555