Identity theft occurs when someone deliberately uses another's personal identifying information, such as their name, social security number, driver’s license, or credit card number without their permission, to commit fraud or other crimes.
Identity thieves are always on the hunt for personal identifying information, including information that will help them access your energy account. DTE Energy takes every precaution to protect your personal information by asking several questions when we speak with you to confirm your account, and we urge you to be diligent in protecting your personal information.
DTE will never contact you directly and ask for personal information such as:
Please follow the DTE Energy Identity Theft Reporting Instructions and submit your documents by emailing firstname.lastname@example.org or upload them to our Documentation Submission Portal. If you need further assistance, please call DTE Customer Service at (800) 477-4747.