There’s more to delivering electricity than sending current to your address. DTE Energy strives to ensure that your power supply is not only affordable and dependable, but also reliably consistent so that it works to safely with all the appliances and electronics you use every day.
You can always go online to report a power problem or get a restoration estimate. You can also call (800) 477-4747 and use our automated phone system to report an outage or get an estimate. What’s more, you can use the DTE Energy Mobile App to report an outage as well as other important features.
While some fluctuation in voltage is routine, abnormally high or low voltage can cause problems with equipment performance. At home and at work, we are increasingly using electronics and appliances that may be sensitive to electric variations, including computers, security systems, audio and video entertainment equipment, cordless phones, clocks, satellite receivers and more.
Report your voltage problem online or call (800) 477-4747 and use our automated system.
Diagnosing voltage problems can be a difficult task, particularly if the problem only occurs sporadically.
Use a disturbance log to keep a record of your observations. The log will provide information that can be helpful if you need to contact a licensed electrician or work with one of our engineers after your power problem has been reported. For example, the log may help determine patterns in your power disturbances, such as specific times of day or the frequency of occurrences.
How to Create a Disturbance Log