DTE Electric provides Alternative Electric Suppliers and Marketers access to the tools they need for participating in the Electric Choice Program. On this page you will find guides, forms and resources to help you succeed as an AES and Marketer.
If you are not an active AES and Marketer participant but you are interested in becoming one please visit our Qualifying AES and Marketer Toolbox.
An AES has the right to declare the entity that will act as their Marketer for their enrolled customer accounts. When an AES switches to a new Marketer they must notify DTE Electric of the new Marketer selection. The effective date of service from the new Marketer and termination of the former Marketer will occur on the first day of the calendar month following the completion of the following new Marketer participation requirements:
The DTE Electric Supplier Account Manager assigned to your company will contact the established AES Daily Contact Representative to assist your company with the Switch of Marketer Relationship Process.
When an AES who elected to participate in DTE Electric Choice Program with the Complete Billing Option changes financial institution the AES must provide DTE Electric the new banking information via the following process:
The DTE Electric Supplier Account Manager assigned to your company will contact the established AES Daily Contact Representative to assist your company with the process to declare the new financial institution.
DTE Electric recognizes that Alternative Electric Suppliers (AESs) need access to their potential and enrolled customer’s usage data. The AES must submit a completed Customer Consent Release Form to the DTE Electric Supplier Support Center following the directions stipulated on the document to obtain a customer’s 12 Month Consumption History. Your request will normally be processed within 10 business days baring any unusual circumstances.
Please use the following DTE Electric Meter Reading Schedules to assist you with determining a customer’s potential switch date to Electric Choice service, setting up your customer accounts for bill preparation, and scheduling energy:
DTE Electric mails system-generated notification letters to customers to notify them of Electric Choice enrollment activity that pertains to their DTE Electric customer account. Please review the DTE Electric Choice letters to find the variable text language associated with the following letters:
| Letter | Description |
|---|---|
| Scheduled | Letter notifying customer of scheduled switch date to Electric Choice service |
| Cancel Enrollment | Letter notifying customer of cancelled enrollment |
| Drop | Letter notifying customer of drop from Electric Choice service, scheduled drop date, and MPP (if applicable). Return Option form enclosed (if applicable) |
| Disconnect | Letter notifying customer of disconnect of service |
| AES Switch | Letter notifying customer of new AES and scheduled switch date |
| Enrollment Hold | Letter notifying customer of enrollment deferment because the 10% Cap has been reached. Customer is placed in Cap queue |
| AES Queue Switch | Letter notifying Cap queue customer of new AES |
Alternative Electric Suppliers and Marketers are required to have the capability to conduct Electronic Business Transactions (EBT) with DTE Electric via Extensible Markup Language (XML Schemas) for all Electric Choice enrollment, disenrollment, customer usage, and billing activities. The following XML Schemas data layouts represent the formatting required for sending and receiving EBT transactions to and from DTE Electric:
| XML Schema Data Layouts | Transaction Set Numbers | AES EBT Requirement | Marketer EBT Requirement |
|---|---|---|---|
| Invoice showing Alternative Electric Supplier (AES) daily customer billing (Utility to AES) | 810 | X | |
| AES Invoice | 810 | X | |
| Marketer Invoice | 810 | X | |
| Customer Enrollment (Utility to AES) | 814 | X | |
| Customer Enrollment (AES to Utility) | 814 | X | |
| Payment Order Remittance Advice and AES Customer Adjustments (Supplier to Utility and Utility to Supplier) | 820 | X | X |
| Usage Data (Utility to AES) | 867 | X |
DTE Electric will post new and previous versions of the aforementioned XML Schemas on this web page for your use. Please refer to the effective date associated with the XML Schema when down loading XMLs from the Current Production XML Schemas section.
If you experience any errors down loading or using the following XML Schemas, please contact the DTE Electric Supplier Account Manager assigned to your company:
The following links will allow you to download current production XML schemas.
DTE Electric has multiple processes that require retroactive transactions to be performed on a customer’s account that will be processed by RAS using the XML schema format that was applicable for the service period being invoiced. The Suppliers and Marketers must have access to the XML schema format that was active for that time period to successfully interact with DTE Electric electronically. This is why we keep the following previous versions of the XML schemas on our website for the Suppliers and Marketers.