Sign in to our website and select My Profile & Preferences. Within this section you can update your contact information, including your email address (username), phone number and billing address. You can also change your password, manage your notifications and update preferred contact methods.
Personal Legal Name Change
If the primary account holder’s legal name has changed due to marriage or divorce, please visit us online to upload one of the required documents listed below:
Death of an Account Holder
To assign an account to a surviving family member, please call 855.838.7258 and listen carefully to the options. If natural gas and/or electric service is currently active, or if service has been turned off and you are handling the current account holder’s estate, please have the following information and documents:
However, if you are requesting to create an estate account for the deceased or transferring service to your name, you must provide these additional documents (submit all):