Natural gas leaks are dangerous. It's important that you know how to recognize and report a gas emergency.
We have emergency services available 24 hours a day, seven days a week.
DTE encourages you to use smell, sight, sound and other indicators to determine the presence of natural gas.
Do not rely on sense of smell alone to detect a gas leak. Some people may not be able to smell the odor because they have a diminished sense of smell, nasal fatigue (normal, temporary inability to distinguish an odor after prolonged exposure to it), or because the odor is being hidden by other odors such as candles or air fresheners present in the area.
The Centers for Disease Control and Prevention has identified the loss of smell as a potential symptom of exposure to the virus that causes COVID-19. Using tobacco, alcohol, medications or narcotics also can lessen your ability to smell odorized gas.