DTE Energy is committed to ensuring natural gas remains a reliable, dependable and safe source of energy for homes and businesses across our state. Below are simple ways you can do your part to help stay safe every day.
After severe weather, be careful around uprooted trees. Roots systems can entangle buried pipelines, and when a tree is blown over, they may damage the pipe, resulting in a natural gas leak.
If you detect a sign of a natural gas leak, such as the smell of rotten eggs, leave the area immediately and call 9-1-1 before calling DTE at 800.947.5000. For more tips on what to do during and after a storm, check out our Storm Safety Center.
You’re committed to keeping your employees both comfortable and safe. While natural gas is a safe and reliable source of energy, there are rare occasions that an emergency can occur because of a gas leak. Ensure that your employees are both knowledgeable about safety and well prepared with an emergency action plan.
If the pilot flame on a natural gas appliance goes out, shut off the gas supply at the appliance's valve. Allow time for accumulated gas to escape, and then follow the relight procedure posted on the appliance.
If you have any doubts about the relighting procedure, call us at 800.477.4747.